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Here at California Green Clean, we price our services differently. We charge by the room and not by the hour. We feel this is distinctly advantageous for our clients for several reasons. Most importantly, we do not leave until your home is clean! We will not leave until the job is done right without extra charge to you since we do not charge by the hour. You can rest assured that if it takes more time to get your home cleaned, it will be completed properly since we are not charging by the hour. Also, charging by the room allows you to pick and choose rooms you want cleaned. If a room is seldom used, you can elect to forgo cleaning that room. We do request, for scheduling purposes, that you let us know in advance if you want rooms added to or taken out of your normal service. Our base rate is $69.95 for your first five rooms and $10.95 per additional room. This rate includes all of our products and methods in the California Green Clean System™ to ensure your home is thoroughly cleaned in an environmentally responsible way that is much healthier for you, your family, your pets, and the environment.
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California Green Clean charges the same for weekly and biweekly service. When we first meet with you, we will access the condition of your home. Our initial cleaning does typically cost more. As part of the initial cleaning fee, we also supply our customers who are establishing regular service a set of their own color coded cleaning cloths. These environmentally friendly cloths are kept in your home to prevent cross contamination with other client's homes. After the California Green Clean staff brings your home up to our cleanliness standards, your home cleaning costs will remain the same.
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We will guarantee the specific day for your scheduled cleaning. In addition, we will make every effort to arrive within a 2 hour window of the time we are scheduled. If a situation arises where we will miss the two hour window, you will be contacted.
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Please contact the California Green Clean office within a minimum of 48 hours before your cleaning. We book our clients into specific time blocks and do not overbook. To retain our hard working, talented, and courteous staff, their earnings must be consistent. Therefore, we will charge a minimum of $69.95 five room cleaning fee to those clients that do not cancel before the 48 hour cancellation period. Thank you for understanding!
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This is up to you. We are willing to keep a copy of your key in our office that is coded so that only our owner and manager have access to the code and key. The codes are kept in an encrypted file in a password protected PC. You can always choose to hide a key outside your home on the day of the cleaning.
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We can keep your alarm code in an encrypted, password protected file in our office computer. If you desire, you may set a temporary code for the staff person. You can also choose to leave the alarm off and leave the code for the housekeeper to reset upon leaving your home. The choice is yours to make. Please, it is imperative that you communicate your choice to us.
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We must know about all pets when establishing your service schedule. We request the pets to be restricted from the areas in which we are cleaning, although this is not required unless your pet is unfriendly to strangers.
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If you have special valuables, please put them away or instruct us not to touch them. Closed drawers and doors are a signal to us to stay out of the area. The Claifornia Green Clean house cleaners are bonded for your protection.
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As part of the , we supply all of the environmentally friendly cleaning products to clean your home. We also supply four level filtration vacuums. In addition, you are given a supply of microfiber cloths that are dedicated to your home during your first cleaning if you are to be receiving regular service. We wash them upon finishing the cleaning of your home. If you are a client desiring a one-time cleaning, we will supply the microfiber cloths.
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You may pay by cash, credit card, or check. We can keep your credit card information in an encrypted file on our office computer. You can also leave a check or cash in an obvious place for your housekeeper. Please note we do require payment at time of service as we do not bill. Also, a fee will be accessed for all returned checks.
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We look forward to exceeding your expectations!
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